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What we do
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We consult with you to understand your current processes for the procurement of commodity goods |
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We set targets for the reduction of consumption, cost to serve and cost of goods |
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We provide you with a personalised web-based procurement system based on our Fusion technology |
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We tailor the system to integrate with your own systems and processes |
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We connect you with a limitless catalogue of categories, suppliers and products |
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More than 200,000 products from 400 manufacturers as standard |
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We integrate your existing suppliers of choice in a single common platform |
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We offer a single source of customer services across all categories |
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We provide expert assistance, product sourcing and advice in a complex market |
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We bring you visibility and control over your commodity supplies purchases |
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We enable you to seamlessly manage the business process of commodity procurement |
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We commonly halve your spend in these categories |
We are headquartered in Chessington, Surrey, where our management and customer service team is based. In addition, we operate a national network of sales and project management professionals covering all major cities from Cornwall to the north of Scotland. We offer on-site support when you need a local touch.
Our people are bright, driven, motivated, highly trained and professional. When you contact us you will be put in touch with an expert in your field of interest. We allocate an account manager to you when you engage with us and this individual is accountable to you as your conduit into our company. This gives you one clear, personal communication interface. We utilise the latest technologies to ensure we are always online and available to you, including our unique LiveChat CRM system. Everything we say to you, or do for you, is recorded and available online. This enables us to monitor our service levels quantitatively and in real time. We seek never to surprise nor to be surprised. We believe in continuous improvement and excellence in customer service.
To read a case study of our people in action
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We use technology to understand the buying patterns and habits of your end users |
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We will analyse your spend at our cost |
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We will compare locations and users with industry metrics |
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We will work with your existing suppliers and recommend alternatives where applicable |
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We will seek to connect you to a primary source of the product you require |
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We will reduce your consumption and wastage |
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We will reduce your purchase-to-pay transactional costs |
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We will reduce your carbon footprint |
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We can automate the process of ordering, receipting and paying for goods |
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We can integrate seamlessly with your ERP and accounting systems |
Our supply chain is very simple: product manufacturer, break pack and pick facility, and then you. We work with several national carriage networks carrying billions of pounds of goods each year, offering you high availability and minimum last-mile costs. The entire process is seamless to you and managed through a single Fusion-user interface.
Our technology records over 30 items of information about every transaction so we can provide complete visibility over all expenditure. Reports are configured to match your objectives so progress can be monitored as we drive down costs and improve efficiency in partnership.
Whether you have a single office or a national network, OCG Office Supplies is simple to set up, adopt and use with minimal training.
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In 11 years, the Office Canopy Group has grown its OCG Office Supplies
web dealership to include printing, furniture and consultancy arms,
and developed an e-procurement solution for customers to source
multiple categories and drive down spend. Allie Anderson met
CEO Doug McLean to find out more.
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